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Learn how GETQCALL collects, uses, and protects your personal information.
Last updated: August 8, 2026
GETQCALL Client mobile applications for Android and iOS, website, and related products and services (collectively, the "Services"). This Privacy Policy explains how we access, collect, use, disclose, retain, and protect personal information when you use the Services, and the choices available to you.
GETQCALL is the data controller responsible for personal information processed under this Privacy Policy. If you have questions or want to exercise a privacy right, contact us at support@getqcall.com.
The information we collect depends on how you use the Services and which features you choose to enable.
When you create or manage an account, we may collect information such as your name, profile or business name, email address, phone number, country, date of birth where required, login credentials, account preferences, subscription status, and other information you provide.
Passwords are stored in a protected form. We do not have access to your password in plain text.
We may collect content and information you submit through the Services, such as business details, locations, QR-code configurations, digital menus, forms, service requests, customer-call information, links, reviews, ratings, comments, responses, support messages, and other content you choose to provide.
Content that you intentionally publish or submit to a public review or third-party platform may become publicly visible according to your instructions and that platform's policies.
When you purchase a subscription, product, or service, our payment processor, Stripe, may collect payment information such as your card or bank details, billing address, and payment verification information. GETQCALL generally does not receive or store complete payment-card numbers. We may receive limited transaction information, including your name, contact information, billing or shipping address where applicable, billing country, subscription or purchase details, payment status, transaction identifiers, and payment history, to provide the Services, fulfill and ship orders where applicable, maintain business records, prevent fraud, and respond to billing inquiries.
Stripe processes payment information under its own Privacy Policy and terms.
When you use the Services, we may automatically collect technical and usage information, including:
We use this information to operate, secure, troubleshoot, analyze, and improve the Services.
Some GETQCALL features may request access to your device's precise location, for example to help you identify or configure a business location or provide a location-based feature. We access precise location only when the feature requires it and after you grant the relevant device permission. You may deny or withdraw location permission through your device settings, although the related feature may not function correctly.
We do not collect precise location in the background unless the app clearly discloses that use and obtains any consent and permission required by applicable law and Google Play policy.
If you use a feature that scans a QR code or captures an image, GETQCALL may request access to your device's camera. Camera access is used only to provide the feature you initiate and only after you grant permission. We do not activate the camera without your action and permission.
Our website and web-based Services may use cookies, pixels, local storage, and similar technologies to keep you signed in, remember preferences, provide essential functionality, understand usage, measure performance, prevent fraud, and, where permitted, measure or personalize marketing. Where required by law, we request consent before using non-essential cookies. You can manage cookies through our consent controls, where available, or through your browser settings.
We may use personal information to:
We do not sell personal and sensitive user data. We do not use personal and sensitive data collected through the GETQCALL mobile application for purposes unrelated to the disclosed functionality of the app.
Where applicable law requires a legal basis, we process personal information:
We may disclose personal information only as described below.
We may provide information to vendors that perform services on our behalf, such as cloud hosting, data storage, authentication, customer support, communications, analytics, error monitoring, security, fraud prevention, and payment processing. These providers may process information only for the services they provide to us and are subject to contractual or legal obligations to protect it.
Our providers may include Stripe for payment processing and Google services, including Google Analytics where enabled, for analytics and performance measurement. Their processing is also governed by their respective privacy policies. You can review the Stripe Privacy Policy and the Google Privacy Policy.
Third-party service providers and SDK partners that process user data on our behalf are required to provide the same or an equivalent level of protection described in this Privacy Policy.
Where Google Analytics is enabled, you may also use the Google Analytics Opt-out Browser Add-on for supported web browsers. Mobile analytics controls may also be available through your device settings or consent choices within the Services.
When you choose to connect to or submit information to a third-party service, such as Google, Yelp, Tripadvisor, or another review, maps, business-listing, or link destination, we disclose the information necessary to complete your request. Information received by the third party is governed by that third party's privacy policy.
We may disclose information when reasonably necessary to comply with law, regulation, legal process, or a valid governmental request; protect the rights, safety, property, or security of GETQCALL, our users, or others; investigate fraud or abuse; enforce agreements; or establish, exercise, or defend legal claims.
If GETQCALL is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law and appropriate notice.
We may disclose information for another purpose when you direct us to do so or provide consent.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures include encrypted transmission using HTTPS/TLS, access controls, authentication safeguards, service monitoring, and measures designed to protect our systems and accounts.
No method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your login credentials, using a strong password, restricting access to your devices, and signing out of shared devices.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including while your account is active, as needed to provide the Services, and as required for security, fraud prevention, dispute resolution, tax, accounting, regulatory, or other legal obligations.
Retention periods depend on the type of information and why it was collected. For example, account and Service data is generally retained while your account remains active; transaction and compliance records may be retained for the period required by applicable law; and security, diagnostic, and backup records may be retained for a limited period based on operational and security needs.
When information is no longer required, we delete it, anonymize it, or securely isolate it until deletion is possible. Information may remain temporarily in protected backups until those backups are overwritten through our normal retention cycle.
You may request deletion of your GETQCALL account and associated personal information at any time.
We may take reasonable steps to verify that you own the account before completing the request. After verification, we will delete the account and personal information associated with it, except information we must retain for legitimate reasons such as legal compliance, tax or accounting requirements, fraud prevention, security, dispute resolution, or the establishment, exercise, or defense of legal claims. We will not retain deleted account data for marketing purposes.
Deleting the app from your device does not by itself delete your GETQCALL account. Temporary deactivation, disabling, or freezing of an account is not treated as account deletion.
You may also request deletion of specific personal information without deleting your entire account by contacting support@getqcall.com, subject to applicable legal exceptions.
Depending on where you live, you may have the right to:
You may update certain account information and permissions through the Services or your device settings. To submit a privacy request, contact support@getqcall.com. We may verify your identity before acting on a request. These rights may be limited by applicable law.
GETQCALL and its service providers may process information in countries other than the country where you live. Those countries may have different data protection laws. Where required, we use legally recognized safeguards for international transfers and require service providers to protect information in accordance with applicable law.
The Services are not directed to children under 13 or the minimum age required by applicable law, and we do not knowingly collect personal information from children without legally valid parental consent. If you believe a child has provided personal information to us in violation of this section, contact support@getqcall.com. We will take appropriate steps to investigate and delete the information where required.
The Services may contain links to or integrations with third-party websites, apps, and services. GETQCALL does not control and is not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing information to them.
We may update this Privacy Policy to reflect changes to the Services, our practices, or legal requirements. We will post the updated version on this page and revise the "Last updated" date. Where required, we will provide additional notice through the Services, by email, or by another appropriate method.
GETQCALL Privacy Team
Email: support@getqcall.com
For questions about this Privacy Policy, our privacy practices, account or data deletion, or to exercise a privacy right, contact us using the email address above.
GETQCALL is a product of the Tesla Tech Inc.